Catherine Courage - Design for User Trust
Leading Design New York 2019
•
37m
As UX professionals we have traditionally focused on delight, efficiency and an overall great user experience. In today’s world our roles are much more complex. It is our responsibility to think about an experience that includes user trust, control and preventing harm. Catherine discusses strategies to deliver an experience that is both delightful and safe for our users.
Understanding the evolution of consumer trust Creating accountability and responsibility for user safety Delivering experiences that delight and protect.
This talk was filmed at Leading Design New York 2019. Find out more about the event details here - https://2019.leadingdesignconf.com/newyork
Leading Design is a programme consisting of conferences, retreats and coaching. Find out more about Leading Design on our website - https://leadingdesign.com/
Up Next in Leading Design New York 2019
-
Courtney Kaplan - Design Ops Teams Th...
Courtney is an early leader in Design Operations at Facebook. With over 20 years of people-centered problem solving, Courtney is passionate about designing and building effective teams. As a former designer, Courtney founded the Design Program Management discipline at Facebook in 2013 to help ope...
-
Farai Madzima - The only one of your ...
We are solving the challenges of building and maintaining diverse teams. Slowly. As a result we find people from minority groups being the only ones of their kind in a team, project, or company. For some this is an opportunity to stand out and excel. Yet for others, particularly from under-repres...
-
Hannah Donovan - Earning a Seat at th...
"As UX professionals we have traditionally focused on delight, efficiency and an overall great user experience. In today’s world our roles are much more complex. It is our responsibility to think about an experience that includes user trust, control and preventing harm. Catherine will discuss st...
