Live stream preview
Whitney Hess - Exercising Empathy to Resolve Conflict at Work
Managing people
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32m
85% of employees experience conflict at work. 25% have seen conflict result in sickness or absence. Are you one of them?
In this session, Whitney helps you identify instances in which we let blame and shame get in the way of effective leadership and collaboration. She demonstrates how to apply Nonviolent Communication to everyday work conflicts, how to translate judgments into needs, and how to generate better strategies that benefit everyone.
This talk was filmed at Leading Design New York 2019. Find out more about the event details here - https://2019.leadingdesignconf.com/newyork
Leading Design is a programme consisting of conferences, retreats and coaching. Find out more about Leading Design on our website - https://leadingdesign.com/