As the move to establish in-house design teams accelerates, it turns out there’s very little common wisdom on what makes for a successful design organisation. Books and presentations tend to focus on process, methods, and tools, leaving a gap of knowledge when it comes to organisational and operational matters.

Kristin's here to shine a light on the unsung activities of actually running a design team, the operational challenges and considerations, what works and what doesn’t. Drawing on her experience managing design teams and organisations at Microsoft’s Pioneer Studios, Adaptive Path, and Capital One, Kristin discusses how what happens “behind the scenes” and how a focus on design management and operations can ultimately affect a design organisation’s output, quality, and effectiveness.

This talk was filmed at Leading Design London 2018. Find out more about the event details here - https://2018.leadingdesignconf.com/

Leading Design is a programme consisting of conferences, retreats and coaching. Find out more about Leading Design on our website - https://leadingdesign.com/