Kim Fellman - Building (and measuring) the Design Experience
37m
Design Operations teams are increasingly being leveraged to solve ambiguous organizational problems like career development, culture or belonging - they’re cornerstones for any successful team. Creating a measurable strategy for these problems is complex, and it can be hard to prove the value of dedicating full-time resources to maintain this work in the long-run.
Based on her learnings at Pinterest, Kim shares how you can craft programming to solve for this problem space and measure success to prove value in dedicated resources.
Talk take aways:
- An understanding of this problem space and how they can use Design Thinking to create solutions
- Tactical tips for developing programming and measuring their success
The value of having dedicated resources to own these problems
This talk was filmed at Leading Design London 2019. Find out more about the event details here - https://leadingdesign.com/conferences/london-2019
Leading Design is a programme consisting of conferences, retreats and coaching. Find out more about Leading Design on our website - https://leadingdesign.com/