Absent, ungrounded, or unstructured feedback can be a destructive force not just for our work, but also for the lasting negative morale consequences in a team. Also, if we don’t know how really good feedback looks like we’ll always assume things are 'good enough' and never push to improve.

Mastering our feedback skills can be a force for change that allows projects to succeed, quality to improve, and people to feel supported in their growth.

In this talk Erin deep dives into the foundational principles of feedback from a cognitive perspective, and offer insights on how to apply these principles in our day to day work.

Regardless of your role, you’ll be getting some new ideas for your next design critique, code review, or discussion with your team, or your own leader.

This talk was recorded at Leading Design London 2024.

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