Julia Whitney - Group Decision Making’s Dirty Little Secrets
Managing people
•
34m
How can we design leaders make great decisions? One good way is to draw on our richest resource: our team.
Our team’s members benefit from being included in the decision making process. They typically feel more motivated, engaged and empowered as a result. This can encourage them to stay with your team longer than they might otherwise. In the current hiring environment, this has to be a good thing!
Our decisions can benefit as well. Research shows that decisions made with a greater diversity of inputs are better. And when folks have contributed to a decision, they are more likely to act on it, and follow through.
So, all good, right? Well yes, *theoretically*. And even, sometimes, in practice. But probably not as often as we think, or as we would like. That’s because there’s a dark side too.
This talk is about the dirty little secrets of group decision making that risk getting in the way of all the positive potential. We look at negative tendencies within group psychology and group dynamics. We discuss the obstacles posed by cognitive biases. We see how easy it is to succumb to groupthink. We’ll highlight how your sense of responsibility for a decision is compromised when it’s made in a group.
And then we turn to the bright side. We explore frameworks to help you become more conscious of your own group decision making processes. And we look at how you can strengthen them, so they can work even better for you.
This talk was filmed at Leading Design New York 2019. Find out more about the event details here - https://2019.leadingdesignconf.com/newyork
Leading Design is a programme consisting of conferences, retreats and coaching. Find out more about Leading Design on our website - https://leadingdesign.com/
Up Next in Managing people
-
Eric Snowden l Leading Design San Fra...
Design teams are rife with burnout, low morale and inefficiencies. These unhealthy and unsustainable practices lead to negative cultures and high turnover. From hiring and setting up your team to how you handle conflict, running a design team is a marathon, not a sprint. In this talk, Eric discus...
-
Dana Bright - Building team culture &...
Building team culture & XFN partnerships in a remote world
With the impact of COVID-19, remote work model is something a lot of us switched to over the last 2+ years and in many cases is here to stay. Building a team culture, connections, collaboration, and a sense of belonging in a remote world...
-
Jens Riegelsberger - People, Products...
Jens is a German managing several of Google’s product insight and design teams from London — not from the mothership in California. In this talk, he reflects on how this outside perspective enabled him to build a strong global culture of user empathy - and to redefine the role of ux research alon...